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MaidCentral vs Swept

Source-linked differences for cleaning business owners. No sponsored winner and no blended review score.

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MaidCentral logo

MaidCentral

Vendor-source research

MaidCentral is a vertical, all-in-one platform built specifically for residential house-cleaning and maid-service businesses. It combines a lifecycle CRM, online quoting and instant booking, drag-and-drop team scheduling and dispatch, route-efficient master scheduling, a field dashboard where cleaners clock in/out and view home photos and notes, one-click billing with card/ACH processing (Stripe and Authorize.net) plus QuickBooks Online sync, and a quality-control scorecard system tied to each job and employee. A customer portal lets homeowners view visits, update payment info and manage notifications. Pricing is usage-based, starting around $450/month plus a per-job fee, with unlimited users and customers. Verified live on the official site and Capterra (5.0/5 from 48 reviews).

Best fit
Residential maid services and house cleaning companies that run recurring routes and want an all-in-one back office (scheduling, quoting, payroll data, quality scoring, client portal) purpose-built for the maid-service vertical rather than generic field service.
Pricing visibility
From $450/mo (+ per-job fee)
Source check
July 17, 2026
Open full research profile →
Swept logo

Swept

Vendor-source research

Swept is a workforce-management platform built specifically for commercial and janitorial cleaning businesses. It centers on scheduling and shift assignment, GPS time tracking, quality inspections with photos, cleaner checklists (translatable into 100+ languages), and two-way team/client messaging, plus supply tracking and job-costing/profitability reports. It is oriented to running distributed cleaning crews across multiple client locations rather than to sales, quoting, or client billing.

Best fit
Commercial and janitorial cleaning companies with distributed crews cleaning many sites, where staff scheduling, time tracking, quality inspections, and multilingual team communication matter more than sales/invoicing.
Pricing visibility
From $30/mo (Launch plan)
Source check
July 17, 2026
Open full research profile →
★

At a glance

How MaidCentral and Swept line up, side by side. Rows where they differ are highlighted.

Feature MaidCentral logoMaidCentral Swept logoSwept
Capterra rating5.0/5 (48)4.3/5 (79)
Starting priceFrom $450/mo (+ per-job fee)From $30/mo (Launch plan)
Best forResidential maid services and house cleaning companies that run recurring routes and want an all-in-one back office (scheduling, quoting, payroll data, quality scoring, client portal) purpose-built for the maid-service vertical rather than generic field service.Commercial and janitorial cleaning companies with distributed crews cleaning many sites, where staff scheduling, time tracking, quality inspections, and multilingual team communication matter more than sales/invoicing.
Scheduling & dispatch✓✓
Route optimization✓—
Recurring jobs✓✓
Estimating & quotes✓—
CRM & clients✓—
Invoicing & payments✓—
Mobile team app✓✓
Quality checklists✓✓
01

Which product fits which kind of cleaning business?

This is a fit comparison, not a universal winner. A tool built for a maid service running recurring house cleans is not the same as one built for a commercial or janitorial contractor. Validate the decisive workflow and total cost in both demos.

MaidCentral logo

MaidCentral

Start here when: Residential maid services and house cleaning companies that run recurring routes and want an all-in-one back office (scheduling, quoting, payroll data, quality scoring, client portal) purpose-built for the maid-service vertical rather than generic field service..

Pricing visibility
From $450/mo (+ per-job fee)
Research position
A strong pick for established residential/maid-service operators who want deep, industry-specific automation and reporting rather than a generic scheduling tool. The flat $450/mo+ starting cost and no free trial make it less suited to very small or brand-new solo cleaners, and it is focused on residential recurring work rather than commercial/janitorial contract bidding. For growing maid services that value quality scoring, payroll math and a polished client portal, it is one of the most complete vertical options.
Swept logo

Swept

Start here when: Commercial and janitorial cleaning companies with distributed crews cleaning many sites, where staff scheduling, time tracking, quality inspections, and multilingual team communication matter more than sales/invoicing..

Pricing visibility
From $30/mo (Launch plan)
Research position
A strong fit for commercial janitorial operators who need to schedule, track, and communicate with cleaning teams across many sites, and to document quality with inspections and checklists. It is not an all-in-one field-service suite: there is no estimating/quoting, no sales CRM pipeline, no route optimization, and no client invoicing or payment collection, so businesses that need those will pair Swept with other tools.
02

External review evidence

Ratings are kept separate because software directories, app stores and company-location reviews measure different experiences.

Swipe horizontally to compare both products →

Review platformMaidCentralSwept
Capterra5.0/548 reviewsChecked July 17, 2026 · open source ↗4.3/579 reviewsChecked July 17, 2026 · open source ↗

We do not calculate a single “reputation score.” Compare rating, volume, audience and recent themes at the original source.

03

Published capabilities to verify

These items come from vendor documentation. Treat them as a demo agenda, not proof of workflow quality.

MaidCentral logo

MaidCentral

  • Lifecycle CRM with sales dashboard and lead follow-up flagsAsk for a live workflow
  • Online quotes and instant booking based on real availabilityAsk for a live workflow
  • Drag-and-drop team scheduling and dispatch with real-time reassignmentAsk for a live workflow
  • Master scheduling for route-efficient recurring visits ('minimize windshield time')Ask for a live workflow
  • Field dashboard: clock in/out, view home photos, add job worksheet notesAsk for a live workflow
  • One-click billing with Stripe/Authorize.net payment processing and QuickBooks Online syncAsk for a live workflow
  • Quality-control scorecards and checklists auto-requested after each jobAsk for a live workflow
  • Customer portal for visits, payment info and notification preferencesAsk for a live workflow
  • Payroll calculations, bonus structures and technician pay formulasAsk for a live workflow
Swept logo

Swept

  • Scheduling and shift assignment for cleaning crewsAsk for a live workflow
  • GPS-based time tracking and clock-in with automated payroll reportingAsk for a live workflow
  • Quality inspections with photos, notes, and reportsAsk for a live workflow
  • Cleaner checklists with 100+ language translationsAsk for a live workflow
  • Two-way team and client messaging platformAsk for a live workflow
  • Supply management/usage tracking and job-costing (profitability) reportsAsk for a live workflow
  • Recurring job management and one-time work ordersAsk for a live workflow
  • Mobile app for field cleaning staffAsk for a live workflow
04

Buyer fit, strengths and cautions

Research interpretation based on current positioning and official documentation—not a substitute for implementation references.

MaidCentral logo

MaidCentral

A strong pick for established residential/maid-service operators who want deep, industry-specific automation and reporting rather than a generic scheduling tool. The flat $450/mo+ starting cost and no free trial make it less suited to very small or brand-new solo cleaners, and it is focused on residential recurring work rather than commercial/janitorial contract bidding. For growing maid services that value quality scoring, payroll math and a polished client portal, it is one of the most complete vertical options.

Potential strengths

  • Purpose-built for residential maid services, not a generic field-service tool
  • Genuinely all-in-one: CRM, quoting, scheduling, billing, payroll data, quality and client portal
  • Unlimited users and customers included in the subscription
  • Strong quality-scoring/scorecard system tied to each job and employee
  • Excellent 5.0/5 Capterra rating (48 reviews) at time of verification

Cautions to validate

  • Higher entry cost (~$450/mo plus per-job fee) is steep for solo or brand-new cleaners
  • No free trial; you must book a demo and pricing is confirmed on sign-up
  • Focused on residential recurring cleaning rather than commercial/janitorial contract bidding
  • Payroll is calculation/export to a payroll provider, not a full payroll runner
Swept logo

Swept

A strong fit for commercial janitorial operators who need to schedule, track, and communicate with cleaning teams across many sites, and to document quality with inspections and checklists. It is not an all-in-one field-service suite: there is no estimating/quoting, no sales CRM pipeline, no route optimization, and no client invoicing or payment collection, so businesses that need those will pair Swept with other tools.

Potential strengths

  • Purpose-built for commercial/janitorial cleaning rather than generic field service
  • Multilingual cleaner checklists (100+ languages) suit diverse cleaning crews
  • Inspections with photos give solid quality/QA documentation
  • Time tracking plus profitability/job-costing reporting help control labor cost per site

Cautions to validate

  • No estimating/quoting, sales CRM pipeline, or client invoicing/payment collection
  • No route optimization for mobile teams
  • Reviewers note limited third-party integrations (e.g. accounting/CRM) and occasional bugs
05

Source register

Open the evidence directly. Dates describe our last check, not a promise that the vendor page has remained unchanged.

06

Run the same demo with both vendors

A fair comparison uses identical data and workflow scenarios.

  1. Quote-to-recurring: Build a quote, convert it to a scheduled job, and set it to recur weekly/biweekly without re-entry.
  2. Dispatch & route: Assign a crew to the day's jobs and confirm route order and schedules reach their phones.
  3. Field job: Have a cleaner clock in, run a checklist with photos, and mark the job complete from the app.
  4. Get paid: Generate the invoice from the completed job and take a card/ACH payment without re-keying.
  5. Exit test: Export clients, jobs, invoices and history in documented formats.
+

Keep one product fixed and compare the alternatives against the same evidence framework.

Jobber vs MaidCentralFrom $29/mo (billed annually) · From $450/mo (+ per-job fee)Open comparison →Jobber vs SweptFrom $29/mo (billed annually) · From $30/mo (Launch plan)Open comparison →Housecall Pro vs MaidCentralFrom $59/mo (billed annually) · From $450/mo (+ per-job fee)Open comparison →Housecall Pro vs SweptFrom $59/mo (billed annually) · From $30/mo (Launch plan)Open comparison →ZenMaid vs MaidCentralFree trial; from $19/mo · From $450/mo (+ per-job fee)Open comparison →ZenMaid vs SweptFree trial; from $19/mo · From $30/mo (Launch plan)Open comparison →MaidCentral vs WorkizFrom $450/mo (+ per-job fee) · Custom quote; 7-day free trialOpen comparison →MaidCentral vs Service FusionFrom $450/mo (+ per-job fee) · From $245/mo, unlimited usersOpen comparison →

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